Questions and Answers for Samsung 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Four Types of Ice in Stainless Steel

A:  Hi Jack, The height of the refrigerator without the hinges and door is 68 7/8 inches. Thank you and have a great day! -Ricardo

A:  Hi Rose, The needed clearance to open the refrigerator at 90 degrees, needs to have at least 35 3/4" of clearance. Thank you and have a great day! -Ricardo

A:  Yes, Mary, those are the built-in features of the fridge. You also have the option to turn those features off, turn off the water supply, and reconnect the water supply once you decide to use the features. And to have the water or ice maker Please see page 39 in the CAUTION section of the manual for more details https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf Have a great day. ^Charles

A:  Hi there, Please watch the full video to help you move the fridge when needed. How to safely move your Samsung refrigerator. https://www.youtube.com/watch?v=36cNT7FWCNs Have a great day. ^Aloe

A:  Hi Daneen, Yes, this fridge model is fingerprint-resistant. With its innovative coating, fingerprints glide off the surface, leaving behind a spotless finish. Have a great day! ^Chrystel

A:  Hi Lynne, Here's how you change the water filter. Please see the "Replace the water filter" section, watch the full video, follow the steps, and click the hyperlinks for further help. Replace the water filter in your Samsung refrigerator. https://www.samsung.com/us/support/answer/ANS00060149/ Have a great day. ^Aloe

A:  Hi Marcia, No, as long as it is installed correctly. Please see the "Product Dimensions & Weight" section page 2 of the spec sheet for reference. Spec sheet costco.com/samsung-23-cu.-ft.-bespoke-4-door-french-door-refrigerator-with-beverage-center.product.100971241.html Have a great day. ^Aloe

A:  Hi there, We would love to speak to you directly to further discuss your question regarding the filter bypass. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146670062, to help our team pull up your information. Have a great day! Chrystel

A:  Hi Bill, To learn more about this refrigerator model's warranty coverage, kindly check out the link below for reference. Warranty: https://www.samsung.com/us/support/service/warranty/RF32CG5400MTAA/ Have a great day! Chrystel

A:  I can sense the difficulty you're dealing with the refrigerator. Let's get this addressed right away, Casey. I have shared a guide below to get the ice maker's diagnosis and increase its efficiency. Please watch the instructional video and also read the embedded links included. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice To rectify the water dispenser's performance, we recommend browsing the link below. Also, please watch the YouTube video and click the hyperlink included. Water does not dispense at all: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146647255, to help our team pull up your information. Have a great day! ^Chrystel